RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!
We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.
Come join a team where your work makes an impact every day!
STRATIS, named one of Entrepreneur Magazine's 'Best Companies in America,' builds smart apartments & smart buildings for smart cities. As the only system of its kind built for the complexities of multifamily/campus communities, STRATIS leads the global movement for smart cities in the urban-residential sector. Since initial rollout 2 years ago, STRATIS has been installed in 200,000 units across 46 states.
RealPage is currently seeking a Customer Support Specialist for our Richardson, TX office. The Customer Support Specialist will be responsible for supporting our property managers, partners and portfolios across the U.S. The ideal candidate should be able to effectively communicate solutions, updates and company initiatives to our clients. The Customer Support Specialist should be a self-starter and have the ability to work quickly and effectively through customer support tickets. Tier II agents should diagnose the issue, accurately record all issues in the CRM tool, and provide a resolution or further escalation. They train and mentor other teammates as they grow in their knowledge of CommunityConnect products. This is a unique opportunity to support an ever-changing product in a dynamic industry.
At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.
RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.
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