RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!
We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.
Come join a team where your work makes an impact every day!
RealPage provides a technology platform that enables real estate owners and managers to change how people experience and use rental space. Clients use the platform to gain transparency in asset performance, leverage data insights and monetize space to create incremental yields. Founded in 1998 and headquartered in Richardson, Texas, RealPage currently serves approximately 19 million units worldwide from offices in North America, Europe and Asia. For more information about RealPage, please visit https://www.RealPage.com.
The Engagement Services team provides billable implementation project management for new and current customers as they implement RealPage solutions.
Engagement Managers are responsible for successful SaaS delivery, specifically the deployment of the RealPage solution platform. The EM partners with each assigned customer to understand their business goals and objective and then creates a comprehensive onboarding plan to meet those goals. He/she establishes the scope of the project, deployment schedule and the overall strategic approach. The EM is also responsible for identifying all necessary resources,
Throughout a project, the EM is responsible for ongoing client communication including weekly calls to review the project status, milestone and task tracking, and risk mitigation. He/she serves as an escalation point for issues that could potentially impact the client’s success.
As the client’s main point of contact, the EM also serves as the liaison between all RealPage resources and the client. The EM is responsible for coordinating the implementation of RealPage products across the organization, including multiple implementation teams. The EM facilitates introductions for the different RP team members and participates in any meetings relevant to the project, with the goal of streamlining the customer experience across the multiple products/platforms being deployed. The EM works closely with the entire team to drive the customer relationship and alignment at all levels in order to execute the overall account strategy. EMs are required to maintain strong working relations with all RealPage personnel.
As a trusted advisor, he/she is a success implementation leader and is tasked with ultimately providing an amazing client onboarding experience.
The Engagement Management manager reports to the director of Engagement Management.
At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.
RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.
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