Senior Vice President, Insurance Services

Job Locations US-TX-Richardson
Position Type


RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!

We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.

Come join a team where your work makes an impact every day!


The Senior Vice President of Insurance & Deposit Replacements will drive our growing Insurance business by providing superior knowledge of software, superficially leveraging digital channels and ecommerce to drive consumer adoption and retention. Understanding Personal & Commercial Lines Insurance, coupled with a strong working knowledge of pricing, claims and the relationship they have to the ultimate bottom line, is necessary given the competitive landscape and to drive business results. This position will be responsible for P&L for the business group and lean heavily on product management, innovation, continuous improvement and thriving in a matrixed organization. Insight and financial analysis regarding products and services will be required as well as the ability to drive the relationships necessary to build future product offerings to not only remain competitive but drive the industry.  You will drive the development, maintenance/monitoring and KPIs for all insurance products, and will work on significant and unique issues where analysis of situations or data requires an evaluation of intangibles; exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results; and creates formal networks involving coordination among groups. The candidate must act independently to determine methods and procedures on new or special assignments and will supervise the activities of others always with an understanding of the complex insurance compliance environment in partnership with Legal/Compliance.


What you will be doing:

  • Lead cross functional and geographically dispersed team to achieve material organic revenue growth and margin expansion in the evolving and competitive resident insurance & deposit replacement verticals
  • Drive roadmap prioritization for multimillion-dollar annual technology budget aimed at achieving customer satisfaction and business results/goals
  • Maintain professional relationships with existing carrier partners
  • Enhance KPIs to service existing products which include results monitoring, audits scheduling, underwriting, claims and product expansion
  • Establish/maintain production/profit strategies across solutions
  • Possess a clear understanding of underwriting and pricing philosophies; maintain an in-depth knowledge of all tools and models used; maintain compliance with multiple carrier guidelines
  • Modeling, Claims Analysis & Reporting; this includes development of policy/contract language, underwriting guidelines, pricing, loss ratios etc.
  • Develop new or potential products, including vetting of new opportunities.
  • Ensure ROI calculators, presentations and other tools are regularly updated and available to sales and supported on the back end through the CBR
  • Provide quarterly ROI analysis of client relationships, product and development expenditures, marketing campaigns and sales activities
  • Prepare clear, concise and actionable reports on each analysis
  • Analyze marketing metrics to identify cause-effect relationships between marketing actions and financial outcomes to increase profitability
  • Ensure maintenance of competitive analysis to maintain competitive advantages and drive sales
  • Work with sales and product teams to analyze competitors; determine brand perceptions; evaluate market penetration; understand customer needs
  • Support annual and quarterly business planning process


What we think it takes to get the job:

  • Bachelor’s degree required (Business, Accounting, Finance, or related field) plus 10+ years’ experience in product management, insurance, operations, and/or financial analysis
  • Excellent verbal and written communications skills, as well as excellent presentation skills
  • Capacity to articulate value and complex topics to varying customer audiences (senior executives)
  • Working knowledge of the multi-family business
  • Familiarity with trends in property management software and services
  • Exceptional analytic ability and knowledge of Excel, database queries, etc.
  • Strong understanding of business metrics and key performance indicators
  • Strong project management, business writing, and reporting skills
  • Ability to develop strong relationships and work with senior level executives
  • Solid business acumen, management, analytical, and problem-solving skills
  • Strong computer skills, especially Excel and databases
  • Working knowledge of spreadsheet programs/business intelligence and reporting software
  • Solid analytical and reasoning abilities; must be effective at summarizing complex information; and
  • Prior knowledge or experience in insurance performance monitoring/KPIs
  • Insurance related course work, either CPCU, AIC, SCLA, ARM or similar designation
  • Minimum of 5 years relevant P&C Insurance experience, including modeling, analysis and insurance products preferably carrier based.



At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.


RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.


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