Operations Specialist I (N)

Job Locations US-TX-Woodway
Position Type


RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!

We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.

Come join a team where your work makes an impact every day!


SimpleBills, A RealPage Company, is a complete utility management service that helps property management companies and owners provide a better resident experience, conserve resources, and realize efficiencies.  We exist to redefine how utilities are managed so properties and residents can experience utilities the way they should be - simple.  We are a family, and our defining characteristic is our culture.  It motivates us to come to work with a smile on our face and do our best as we provide outstanding service to over 100,000 customers nationwide.  We're just regular people, but what sets us apart is how we approach this fact as we excel at our work.  A healthy, holistic approach to people, their issues, and our company's policies and initiatives is what ensures we grow from conflict and success. 




SimpleBills receives thousands of bills from utility providers. These bills are entered into our internal system. Once bill is entered the bill goes through an audit. If there are any failures on the audit it will generate a kickback. These kickbacks are to be researched by the team to ensure accurate entry and catch any billing errors that have happened with providers.


  • Ability to collaborate with other team members to ensure client success
  • Ability to handle multiple projects and meet client SLAs as well as daily/weekly/monthly deadlines.
  • Ability to work independently to manage ongoing projects.
  • Responsible for the efficient, compliant, timely and secure entry of data and data files.
  • Work with external vendors, and internal business and technology staff to accurately gather data sources.
  • Assist other employees in the data and data file entry and review.  


  • At least 9 months of experience as a Billing Specialist or equivalent experience require.   
  • Proficient knowledge of MS Word, MS Access and Excel required.
  • Excellent language and communication skills (written and verbal) 
  • Excellent customer service skills and telephone etiquette required. 
  • Demonstrate patience and overall courteous behavior when working with internal and external customers. 
  • Proven ability to effectively communicate with internal and external management and work collaboratively with interdepartmental teams to achieve desired results; must be approachable. 
  • Strong organizational ability; must be able to handle multiple tasks simultaneously; detail orientated. 
  • Able to sit or stand for frequent periods in the same location with some opportunity to move about.   
  • Able to stoop or lift light material (typically less than 8 pounds).
  • Overtime is required during the heavy billing period each month; sufficient notice will be given.


  • Experience in the multi-family industry or bookkeeping is preferred. 
  • Previous experience with invoice processing


At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.


RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.


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