Sr. Business Analyst (REMOTE)

Job Locations US-TX-Richardson
Product Management
Position Type
Bachelor's Degree


RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!

We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.

Come join a team where your work makes an impact every day!


The global OneSite property management team manages  the leading core property management system in the multifamily property management space  and is primarily responsbile for  helping create, and/or maintain, and grow our multifamily SaaS product offerings and integration capabilities across a complex set of product domains for property, owners, operators and investors.


As a RealPage Property Management Sr. Business Analyst, you will be responsible for defining, prioritizing and validating financial, A/R and payment offerings in the core property management system.  


  • Gather requirements from both internal and external subject matter experts.
  • Lead and/or participate in client discussions to determine top priority features and business value.
  • Develop, manage, refine and communicate project priorities to ensure minimally viable business outcomes.
  • Develop, document, and verbalize product acceptance criteria and success metrics.
  • Create project-related documents including, but not limited to, business requirements documents, system specifications, and requirement traceability matrices.
  • Generate and/or approve process documentation and flowcharts to describe required business operations.
  • Contribute to and approve project release notes
  • May approve QA team system test scripts.
  • Manage tasks to meet the assigned project dates.
  • Assist in problem and issue resolution with project/product manager and report progress on initiatives in a summarized written format.
  • Troubleshoot and serve as a point of escalation for customer-facing issues, as needed.
  • Organize, participate in, and/or conduct product walk-throughs.
  • Participate in small team design sessions, contributing to the overall design.
  • Conduct analysis to support the product and delivery teams.
  • Present new and/or improved features to internal stakeholders to promote and educate product capabilities, internal and external value.
  • Act as a liaison among lines of business by managing relationships.
  • Provide troubleshooting and manage escalations, as needed.
  • Conduct post-release testing to validate project business objectives, as needed.
  • Conduct internal/external presentations, webinars and/or workshops on business value and/or use of developing, new and /or enhanced products.
  • May create business cases and return on investment analyses for project level work, as required.


  • Undergraduate degree in Accounting, Business Administration or Computer Science and/or equivalent experience.
  • Minimum of 5 years of experience in quality assurance, product support, customer success or SaaS information technology.
  • Hands on experience in General Accounting, Property Accounting, and/or A/R is required.
  • 5-7 years of experience defining and communicating business expectations and project goals.
  • Excellent written and verbal communication skills with a proven ability to communicate with individuals at all levels is required #LI-RR1 #LI-REMOTE


  • Hands on experience with OneSite Leasing and Rents, other multifamily property management systems (e.g., Yardi, Appfolio, Entrata or MRI) is highly desired.
  • Strong knowledge of Microsoft Word, Excel and PowerPoint are required; Visio and/or Invision is required.
  • Familiarity with various development methodologies including Agile procedures.
  • Moderate experience with webservices and modern APIs is highly desired.
  • Must be able to work effectively in a dynamic team environment
  • Must be willing to flex schedule as required to meet customer, global team and release management requirements.
  • Experience working with SQL database queries, database structures, and stored procedures is required.


At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.


RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.


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