Process Improvement Engineer

Job Locations US-TX-Richardson
Position Type


RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!

We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.

Come join a team where your work makes an impact every day!


As a professional level Process Engineer, you will apply continuous improvement (CI) methods and tools to deliver significant results to RealPage in the form of financial benefits and customer experience improvements. You will be a change agent and coach to create and embed CI skills and mindset across RealPage in support of our vision to be the North Star of Innovation and Simplicity. #LI-BW1 


  • Application of Lean Six Sigma (LSS) methods and tools to improve processes and operational performance across RealPage
  • Manage and deliver process improvements recognizing a minimum level of financial benefits on a year over year basis
  • Collaborates with business departmental teams to define and deliver process improvement projects using the DMAIC method on Yellow and Green Belt projects
  • Serve as a change agent for developing a culture characterized by customer centric, process focused, data driven solutions
  • Consults with outside business unit leaders and front-line team members to understand, influence, and create solutions that drive results
  • Identify & contribute to process improvement activities across multiple lines of business
  • Articulates the problem, baselines current state, analyzes root cause, recommends improvements, and monitors results
  • Creates process documentation in alignment with quality requirements and develops current LSS methodologies
  • Conduct analyses to identify cost of quality impacts and opportunities
  • Manage tasks to meet the assigned project dates
  • Participates in key data analysis, special projects (process discovery) and performs other duties as assigned
  • Assists business unit partners with process definition needs, including identifying all relative sub processes and facilitating documentation efforts
  • Facilitates Yellow Belt training with internal stakeholders
  • Onboard new members of the team
  • Networks with senior internal and external personnel in own area of expertise


  • Bachelor’s degree with technical inclination
  • 4 years work experience in Operations environment
  • 2 Year of people management experience
  • Green Belt Certified
  • Strong time-management skills; excellent follow up skills required
  • Strong analytical and problem-solving skills
  • Strong change management skills
  • Independent thinker and executor
  • Ability to work closely with people at all levels of the organization
  • Extremely nimble with the ability to focus on several process improvements simultaneously
  • Excellent written and verbal communication skills including presentation development and delivery experience to diverse audiences
  • Proficient with Microsoft Office products, including Word, Excel, PowerPoint, Access, Teams and Outlook
  • Strong attention to detail
  • Excellent planning and organizational skills
  • Willing to work a flexible schedule depending on project needs


Black Belt Certified

Master’s Degree

Experience with JMP, Minitab or any statistical tool

Service industry experience

COPC Certification


At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.


RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.


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