Billing Specialist II

Job Locations US-TX-Woodway
Position Type
Hidden (18044)


RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!

We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.

Come join a team where your work makes an impact every day!


The Billing Ops Specialist will be responsible for acting as a “behind the scenes” resource to the larger billing team.  This role is integral to ensuring that all the necessary tasks leading up to generating a prebill are completed timely and accurately. Communication with and management of utility providers is a large part of this role. Ensuring accurate information is documented on the bills being uploaded into the Nexus billing engine is key to this role as well. 





  • Perform daily bill imports for billing team.
  • Monthly Smartsheet creation and maintenance.
  • General support to the billing team.
  • Working with utility providers to ensure accurate bill information is obtained.
  • Daily e-mailed bill pulling and uploading into the billing engine.
  • Monthly manual rent roll processing.
  • Property provider and parser mapping and bill set up.
  • Manage expected bill updates and exceptions.
  • Compile monthly electricity usage reports.
  • PDF creation for providers and Urjanet.
  • Manual pulling of utility bills sent via e-mail to upload into billing engine.




  • Strong communication skills, both written and oral
  • Advanced MS Excel skills
  • Strong analytical and problem- solving skill; problem resolution in a proactive, timely manner
  • Ability to work independently and in a team setting
  • Strong listening and discovery skills
  • Innovative thinker who enjoys learning and problem solving
  • Highly customer focused and collaborative. 
  • Attention to detail
  • Highly organized



  • A degree and/or at least 2 years of experience with numbers
  • Ability to write scripts to import bills.
  • Ability to self-motivate and maintain a positive attitude.
  • Some knowledge of utility billing is helpful.
  • Maintain an appropriate professional appearance and manner.
  • Knowledge of Word, Outlook, and Excel software.


At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.


RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.


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