RealPage

Analyst

Job Locations US-IL-Lombard
ID
20-7190
Category
Operations
Position Type
Full-Time
Travel
None

BE Innovative. BE RealPage.

RealPage Outperforms! We are a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns.

 

We are a run fast, have fun and reap rewards type of environment. RealPage offers an engaging work culture that fosters personal and career growth for our employees. We continually reinvent and evolve to meet the needs of the customers we serve through technology and vision. You can feel it in the work we do and the clients that benefit. Our unique company philosophy fosters innovation, excellence and collaboration.

Overview

 

Hours: 8:00am – 5:00pm M-F, additional hours may be required.

Analyst will be responsible for monthly maintenance of resident services properties billing via PURE tool and spreadsheets. This will include: ensuring all utility bills have been received; reviewing, identifying, and researching potential problems; clearing all discrepancies, drafting any new rules at a property or client level in a timely manner determined by the billing calendar. Requires initiative, ability to think and work independently.   This is a great entry level role!

Responsibilities

  • Prepare routings for account managers that require property approvals
  • Contact utility vendors to request information regarding issues on accounts
  • Complete routings from account managers at client request
  • To meet or exceed 98% accuracy in billing.
  • Develop and maintain exceptional knowledge of client database, customer accounts, and PURE tool.
  • Develop and maintain an excellent understanding of municipal patterns and function.
  • Complete, present accurate back-up information, when requested by an internal or external source.
  • To perform additional tasks as required.
  • Maintain an excellent attendance record and conduct oneself in a positive, professional manner at all times.

Qualifications

  • A degree and/or at least 2 years of experience with numbers
  • Ability to communicate effectively both verbally and in writing.
  • Ability to self-motivate and maintain a positive attitude.
  • Ability to work as a team member or individually
  • Maintain an appropriate professional appearance and manner.
  • Knowledge of Word, Outlook, and Excel software.

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