RealPage

Account Manager

Job Locations US-TX-Woodway
ID
20-7528
Category
Account Management
Position Type
Full-Time
Education
Bachelor's Degree
Travel
None

BE Innovative. BE RealPage.

RealPage Outperforms! We are a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns.

 

We are a run fast, have fun and reap rewards type of environment. RealPage offers an engaging work culture that fosters personal and career growth for our employees. We continually reinvent and evolve to meet the needs of the customers we serve through technology and vision. You can feel it in the work we do and the clients that benefit. Our unique company philosophy fosters innovation, excellence and collaboration.

Overview

SimpleBills is a complete utility management service that helps property management companies and owners provide a better resident experience, conserve resources, and realize efficiencies. We exist to redefine how utilities are managed so properties and residents can experience utilities the way they should be – simple.

 

SimpleBills is a family, and our defining characteristic is our culture. It motivates us to come to work with a smile on our face (or shortly after the first cup of coffee – we love that stuff!) and do our best as we provide outstanding service to over 100,000 customers nationwide. We’re just regular people (none of us are perfect!), but what sets us apart is how we approach this fact as we excel at our work. A healthy, holistic approach to people, their issues, and our company’s policies and initiatives is what ensures we grow from conflict and success.

 

THE most important part of our company is our team – and we’re growing!

 

 As the central point of contact for your assigned properties, the Account Manager is responsible for establishing and leveraging effective professional relationships to ensure outstanding service. You’ll be responsible for making sure all bills have been retrieved, paid, invoiced and collected while providing in-depth reporting and analysis on utility expenditures at the property and portfolio level. To do this, you’ll work with our fantastic team of professionals. Additionally, there are no sales aspects of this position.

 

 Our ideal candidate is a great culture fit, possesses a demonstrated capability to exercise sound judgment, and communicates in a way that reflects our company well. Background in property management, accounting with B2B customer service, or similar experience involving B2B interaction may be a plus.

Responsibilities

  • Manage billing/invoicing process for all assigned properties
  • Be responsive to site staff requests/resident inquiries from Support
  • Comply with SOPs for resident billing, invoicing, contract compliance, new property implementation, cancelation, etc.

Qualifications

  • Bachelor's Degree or equivalent experience
  • 5+ years’ progressive experience
  • Detail oriented
  • Always following through
  • Microsoft Office (especially Excel)
  • Must be able to pass a background check

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