Business Analyst (RPA)

Job Locations US-TX-Richardson
Information Technology
Position Type


RealPage Outperforms! We are a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns.


We are a run fast, have fun and reap rewards type of environment. RealPage offers an engaging work culture that fosters personal and career growth for our employees. We continually reinvent and evolve to meet the needs of the customers we serve through technology and vision. You can feel it in the work we do and the clients that benefit. Our unique company philosophy fosters innovation, excellence and collaboration.


RealPage is seeking an Operational Business Analyst (BA) in the Enterprise Information Systems (EIS) Department. The BA will work closely with key business stakeholders to analyze internal RealPage processes, identify inefficiencies, and pursue automation strategies through Artificial Intelligence and Machine Learning. The BA will write business requirements, document existing processes, design efficient solutions, and write technical documentation. This position will operate within a pod that consists of BA, DEV and QA resources.


Candidates should possess a strong understanding of the Robotic Process Automation, Artificial Intelligence and Machine Learning concepts. Experience with the WorkFusion platform is a plus.


  • Identify process improvements opportunities across multiple lines of business with specific emphasis on Robotic Process Automation or other automation methods.
  • Analyze and document current business processes.
  • Gather business requirements from subject matter experts.
  • Demonstrate a strong command of the SDLC lifecycle; e.g. requirement analysis, design and testing.
  • Create project-related documents including technical documentation, system requirements and traceability matrices.  
  • Articulate problems, baseline current state, analyze root causes, recommend improvements and monitor results.
  • Lead large tasks and business-process analysis sessions.
  • Participate in large team design sessions while contributing to overall design.
  • Organize, conduct, and participate in presentations and application walk-throughs.
  • Comprehend operational and financial systems/applications used by both the RealPage internal and customer communities.
  • Develop and maintain appropriate relationships with all customers (internal/external) and vendors to facilitate successful accomplishment of business objectives.


  • Bachelor’s degree in Information Technology, or equivalent experience.
  • Minimum of 5 years’ experience in Business Analysis with exposure to project management and/or technical writing.
  • Candidate should have extensive knowledge of Robotic Process Automation, Artificial Intelligence and Machine Learning concepts, with a proven track record of success working in such environments.
  • Relevant experience as a certified Yellow or Green Belt preferred
  • Understanding of XML, HTML, CSS, Relational databases and MS SQL.
  • Experience with WorkFusion is a plus.
  • Strong verbal and written communication skills, with proven technical writing abilities.
  • Strong team player with excellent interpersonal and communication skills.
  • Must be able to produce high-quality work as part of a fast-paced, dynamic team.
  • Ability to effectively manage multiple priorities with minimal supervision.
  • Systematic, disciplined and analytical approach to problem solving; detail oriented.




At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.


RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.


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