RealPage

YieldStar Advisor

Job Locations US
ID
20-8777
Category
Account Management
Position Type
Full-Time
Education
Bachelor's Degree
Travel
25%

WHO WE ARE

RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!


We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.


Come join a team where your work makes an impact every day!

WHAT YOU’LL DO

SUMMARY:  

The YieldStar Advisor is responsible for managing all aspects of their assigned clients including developing a business partnership plan that includes the implementation engagement, managing daily pricing, revenue manager support, managing the client relationship and ensuring that all YieldStar features that make sense for individual clients business needs are implemented in a timely manner. As such, the YieldStar Advisor is required to be expert in the Price Optimizer application and related client business procedures for managing pricing and reporting results.

 

PRIMARY RESPONSIBILITIES

Responsibilities include, but are not limited to:#LI-DNI

  • Building and maintaining relationships with customers and internal RealPage staff
  • Review pricing recommendations with or on the customers behalf to ensure customer adoption and satisfaction
  • Regular discussions with site, regional and asset managers related to pricing questions
  • Consult with customers on operational questions related to Revenue Management
  • Consult with customers on parameter reviews and tuning
  • Articulate the revenue management value proposition and develop credibility for its concepts and benefits across client organizations
  • Efficiently run multiple projects and use Salesforce to track and update project steps
  • Effectively communicate technical items to IT Tech or Support and follow-up to ensure customer satisfaction
  • Maintain a working knowledge of the integration with each Property Management System
  • Identify opportunities for ongoing learning to ensure Revenue Management is fully adopted by the customer
  • Prioritize requests for system enhancements and coordinate follow-up with the RealPage or customer’s product management group
  • Provide input and feedback, from a business user’s perspective to the RealPage Product group, on solution features and functionality
  • Coordinate with other RealPage teams as needed to facilitate timely implementation and overall client success
  • Coordinate regular performance calls reporting to management regarding financial results, revenue management adoption behavior, leasing velocity and market conditions

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

  • Bachelor’s degree required; equivalent experience within industry may be acceptable
  • Management consulting experience highly preferred
  • Minimum of 8 years industry experience in Asset Management, Market Research or Operations.
  • Familiarity with RealPage products or other property management software required
  • Advanced technical and analytic skills (Microsoft Excel, Power Point and Word)
  • Experience delivering professional presentations and dealing with senior executives
  • Ability to train and guide others
  • Strong project management skills required; ability to manage multiple priorities simultaneously
  • Strong attention to detail
  • Ability to adapt to change and work well in a dynamic environment
  • Ability to work outside normal business hours at times depending upon workload
  • Ability to travel frequently (up to 25%)

PREFERRED KNOWLEDGE/SKILLS/ABILITIES

  • 5 years of experience in multifamily property management or revenue management
  • Familiarity with RealPage products or other property management software

#LI-DNI

WHAT WE OFFER

At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.

 

RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.

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