RealPage

Contact Center Associate

Job Locations US-TX-Richardson
ID
20-8919
Category
Customer Service
Position Type
Full-Time

WHO WE ARE

RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!


We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.


Come join a team where your work makes an impact every day!

ABOUT THE TEAM

As a RealPage Contact Center Associate, you help create the energy and excitement around our client's apartment homes. It starts with uncovering prospective tenants needs and matching those needs with the perfect apartment home!  Every day is an opportunity for you to turn another prospective tenant into a valued resident.

WHAT YOU’LL DO

Contact Center Associates are responsible for marketing our client’s communities to prospective tenants.  They generate new leads for the on-site property management team by receiving incoming calls and advising prospective tenants of the features, benefits, pricing and amenities of each individual community.  Contact Center Associates communicate with future residents over the phone and internet to set appointments and tour the community. They speak with future residents to uncover their needs while marketing the value of the community.  Contact Center Associates are dedicated to fostering an on-going positive relationship with residents and delivering exceptional customer service to ensure the maximum number of our calls are converted to tours.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

  • Minimum of two years’ customer service experience, preferred sales experience
  • Strong presentation skills, excellent written and verbal communication skills
  • Strong computer and typing skills, minimum of 35 wpm
  • Regular, consistent attendance of assigned shifts
  • Various shifts available, weekend availability is ideal

WHAT WE OFFER

At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.

 

RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.