Billing Analyst I

Job Locations US-TX-Richardson
Position Type
Bachelor's Degree


RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!

We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.

Come join a team where your work makes an impact every day!


The Billing Analyst is responsible for the financial review and audit of utility billing for multifamily properties. They conduct research; analyze information to detect financially impacting errors. They use judgement and discretion when making decisions on how to adjust billing and resolve issues. This position is required to understand utility regulations and audit all billing to ensure compliance. The Billing Analyst works directly with utility providers, account managers as well as all internal and external personnel within RealPage Utility Billing division.



  • Perform audits; ensure complete, accurate and timely processing of resident utility bills.
  • Reviews utility billing to ensure regulatory compliance.
  • Investigates researches and resolves matters of significance regarding utility billing.
  • Reviews work prepared by Billing Coordinators to identify financially impacting errors.
  • Use judgment and discretion when resolving issues and determining how to correct financially impacting errors.
  • Handles escalations from clients, providers and account managers using full discretion on course of action to remedy the problem and deliver on time accurate billing.
  • Analyze system alerts for accuracy of billing and rate calculation prior to client review.
  • Review all billing changes and line item allocation for regulatory compliance and has full authority to implement these changes in the billing system.
  • Consults and provides advice and / or recommendations to clients and internal management


  • Bachelor Degree or equivalent experience required
  • Minimum of 5- 6 years of experience in a billing, financial or accounting role.
  • 2-3 years of experience in audit, data or research analysis
  • Experience in Multifamily, Utility Billing or Invoice Processing preferred
  • Works independently with minimal oversight


At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.


RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.


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