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Job Locations US-TX-Richardson
The Accounts Receivable Enterprise Analyst is responsible for protecting the Accounts Receivable asset of RealPage, Inc. by developing and maintaining strong, healthy client relationships with RealPage's largest clients. While developing and maintaining relationships with Enterprise clients the AR Specialist will be responsible for analyzing and resolving client issues and collecting outstanding accounts receivable.   The AR Specialist  is responsible for all aspects of collections, extremely large account reconciliations, responding timely to client questions and disputes and developing and maintaining professional client relationships. The AR Specialist will be accountable for reducing the accounts receivable delinquency of their assigned portfolio of accounts. The AR Specialist must be able to effectively communicate in a professional manner with both internal and external customers at all levels providing exceptional customer service.
Category
Accounting/Finance
Job Locations US-CA-San Diego | US
The Implementation Specialist is responsible for implementation of Leaselabs digital products. This includes analyzing the provided assets to successfully complete the implementation, informing the appropriate parties if assets are missing, unclear or in some way block implementation, ensure high quality of output ensuring all work is completed within a given sprint period and coordinating with other departments when appropriate.
Category
Implementations
Job Locations US-TX-Richardson
The Human Resources Business Partner is a key contributor and leadership function to the Company’s organizational climate by leading performance and talent management activities, career planning and development, coaching and counseling, strategic workforce planning, interpretation and application of policy and procedure, facilitating effective communication, and organizational development. This position supports a high growth organization and ensures that staff, programs, processes, and policies align with and directly support the needs of the business.
Category
Human Resources
Job Locations US-TX-Richardson
Contact Center Associates are responsible for marketing our client’s communities to prospective tenants.  They generate new leads for the on-site property management team by receiving incoming calls and advising prospective tenants of the features, benefits, pricing and amenities of each individual community.  Contact Center Associates communicate with future residents over the phone and internet to set appointments and tour the community. They speak with future residents to uncover their needs while marketing the value of the community.  Contact Center Associates are dedicated to fostering an on-going positive relationship with residents and delivering exceptional customer service to ensure the maximum number of our calls are converted to tours.
Category
Customer Service
Job Locations US-TX-Richardson | US
As a service account specialist you will be reporting to a Director II responsible for servicing our existing clients and submetering systems. This position will be support clients enrolled in the meter assurance plan with quaterly reporting back to the client to showcase the value recieved from their investment.
Category
Operations
Job Locations US-MA-Boston | US-TX-Richardson | US
Reporting to the Senior Content Marketing Manager and supporting a team of savvy and imaginative marketers, your day-to-day responsibilities will include the conceptualization, creation, and upkeep of a wide array of deliverables including emails, web pages, event signage, video and print copy, informative guides, and other adhoc creative pieces.   
Category
Marketing
Job Locations US-SC-Greenville
Contact Center Associates are responsible for marketing our client’s communities to prospective tenants.  They generate new leads for the on-site property management team by receiving incoming calls and advising prospective tenants of the features, benefits, pricing and amenities of each individual community.  Contact Center Associates communicate with future residents over the phone and internet to set appointments and tour the community. They speak with future residents to uncover their needs while marketing the value of the community.  Contact Center Associates are dedicated to fostering an on-going positive relationship with residents and delivering exceptional customer service to ensure the maximum number of our calls are converted to tours.
Category
Customer Service
Job Locations US-TX-Richardson
Contact Center Associates assist prospects in finding a new apartment home by marketing the property of interest, providing detailed information about the property’s homes, answering questions about the home, community and local area, providing pricing and availability and ultimately seeking to schedule a visit to the community.   To lead our clients to increased leasing rates, the Contact Center Associate must be a dynamic, customer focused, marketing professional who consistently exhibits strong sales closing skills, creative thinking and energetic communications coupled with a passion for helping people find a new apartment home.
Category
Customer Service
Job Locations US-TX-Richardson
RealPage is currently seeking a Customer Support Specialist for our Richardson, TX office. The Customer Support Specialist will be responsible for supporting our property managers, partners and portfolios across the U.S. The ideal candidate should be able to effectively communicate solutions, updates and company initiatives to our clients. The Customer Support Specialist should be a self-starter and have the ability to work quickly and effectively through customer support tickets. The person selected for this position will be working closely with our tier two support team to provide unparalleled front-line customer service.  This is a unique opportunity to support an ever-changing product in a dynamic industry.      #LI-TP1
Category
Product Support
Job Locations US-TX-Richardson
RealPage is currently seeking a Customer Support Specialist for our Richardson, TX office. The Customer Support Specialist will be responsible for supporting our property managers, partners and portfolios across the U.S. The ideal candidate should be able to effectively communicate solutions, updates and company initiatives to our clients. The Customer Support Specialist should be a self-starter and have the ability to work quickly and effectively through customer support tickets. The person selected for this position will be working closely with our tier two support team to provide unparalleled front-line customer service.  This is a unique opportunity to support an ever-changing product in a dynamic industry.      #LI-TP1
Category
Product Support
Job Locations US-TX-Richardson | US-Raleigh
  Responsible for training existing customer base on product updates and handling escalated customer support. Additionally, you will hold responsibility for increasing the utilization of key features ultimately leading to contract renewal. As an Account Manager for RealPage Accounting and Commercial Property Management, you will have the opportunity to make a positive impact on the success of our customers. You will provide training and support to our employees, customers and their tenants. You will be helping them get the most out of our software solutions and driving customer satisfaction.
Category
Product Management
Job Locations US-PA-Philadelphia
As a member of our TechOps team, you will oversee all aspects of assigned commercial projects from commencement to completion in the US and abroad. You will manage these projects in a manner that exceeds our customers’ expectations and ensures that we complete our installations in a professional and efficient manner. This position reports to the Director of Technical Operations and is based in our corporate office in Philadelphia, PA.
Category
Operations
Job Locations US-PA-Philadelphia
Category
Engineering
Job Locations US-TX-Richardson
Under the direction of the Senior Director, Systems Governance, the Manager, Systems Governance, will assist in the completion of a risk-based audit plan for system-related activities of the company and perform security and privacy and regulatory compliance audit and monitoring activities to support an overall effective control environment. This position is located in Richardson, Texas and limited travel may be required to perform audit duties.
Category
Accounting/Finance
Job Locations US-TX-Woodway
Our ideal candidate is a great culture fit and brings an informed, innovative approach to problem-solving. This job operates  independently and is heavy on details, so being self-motivated and having a demonstrated capability to assimilate, organize, and utilize large amounts of data is vital. It involves aggregating specific data and applying it at scale. This data can be very complex and nuanced, so the ideal candidate will be able to communicate it well to co-workers and managers. Proficiency with numbers and attention to detail are critical skillsets for the success of this position. 
Category
Account Management
Job Locations US-PA-Philadelphia
As a Solutions Developer, you should have at least 10 years of experience in the field, addressing real-world challenges. You will utilize your experience to contribute to the development of new features and integration of new capabilities in our ever-growing IoT platform.
Category
Engineering
Job Locations US-TX-Richardson
As Process Automation Engineer, you will be responsible for contributing specialized technical knowledge in multiple development efforts in order to create and tune automation solutions that deliver continuous improvement (CI) results. Principal responsibility will be the design, development and implementation of targeted applications that automate repetitive processes.  The position will participate in all phases of the software development life cycle with responsibility to deliver financial benefits. This position will also act as a technical lead for other members of the automation team.  Additionally, this position will act as an evangelist for developing and implementing automation tools across the enterprise.   Those interested in making a career in automation and eventually in business transformation should apply. The role resembles that of an Internal Consultant (for automation) role who will be instrumental in creating RealPage’s digital workforce of the future.
Category
Operations
Job Locations US-CA-Irvine
The Utility Operations Manager will report directly into the Senior Director of Resident Billing Operations within RealPage Utility Management. Overall duties and responsibilities: - Manage HR Issues for the team, payroll reconciliation - Design and run metric reports that show team performance - Hold team meetings - Create PMC decks and present to Senior Leadership - Set team and individual goals - Execute performance reviews - Become business process expert - Gain thorough understand of system capabilities - Make suggestions for process/business improvements - Help develop tools/processes which enable Billing Operations to be scalable & reduce expense - Create training materials and curriculum - Write and / or edit Knowledge Articles and Process & Procedure Documents - Work with all departments as liaison, ensure issues are appropriately directed - Work with Product Development Team when requested or suggested; User Acceptance Testing, help implement, problem solve, troubleshoot related issues - Support and provide data to SOC auditors - Work with Account Management, Implementations, Product Support to drive better process improvements, communication gaps and overall team coexistence
Category
Operations
Job Locations US-TX-Richardson
Your work will include analyzing product enhancement opportunities and determining appropriate solutions. The Business Analyst writes design and process requirements while serving as the product expert assisting internal and external clients to maximize the success of RealPage products. Additionally, the Business Analyst manages the product enhancement lifecycle from analysis and design through client acceptance, training, and marketing of the product.
Category
Product Management
Job Locations US-TX-Richardson
We are in search of an exceptional Cloud Engineer who can integrate seamlessly within a hypergrowth company to help us navigate our cloud and computing needs. Not only are you experienced in AWS / Cloud based technology, but also exhibit superior Linux experience, and the ability to write automation scripts. Be a self-starter and utilize direction when handling multi-faceted projects. Great interpersonal, team playing, customer service oriented and “can do” attitude is an absolute must.  
Category
Information Technology
Job Locations US-TX-Richardson
In this role, you will be responsible for providing remote support via telephone and email ensuring customer resolution for break fix and service requests within established SLAs.   - Provide timely resolution and remote assistance to all SmartSource IT clients in accordance to clients Service Level Agreements.   - Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment - Assist with managing client specific projects, deliverables and tasks and provide regular updates as needed to other parts of the business - Assist with Deploying machines or tablets for our clients, either configured on site locally or remotely via telephone - Provide support for Microsoft Suite of applications including but not limited to, Office 365, Exchange, SharePoint, Teams, InTune,  Azure AD, OneDrive, and Skype for Business - Establish and maintain a positive professional relationship with users and clients as well as interdepartmental functions - Coordinate dispatching of 3rd party On-Site technical support vendors to our client locations - Document and record all troubleshooting using various web-based ticketing systems and support request tracking tools - Establish and maintain a positive professional relationship with users and clients - Troubleshoot and assist with network connectivity issues while working with internal teams to resolve client issues - Collaborate with other team members and departments in order to facilitate delivery of support to clients - Contribute with creating support documentation (SOPs) for client environments and turnover support for those to the Tier I, II, and III Service Desk staff - Test fixes to ensure problem has been adequately resolved - Additional duties as assigned
Category
Information Technology
Job Locations US-CA-San Diego
The Team Leader position leads a group of fellow SEO team members in addition to managing and developing marketing efforts for his assigned clients. The Team Leader will have direct responsibility for their team's daily performance, including but not limited to quality and performance targets set forth by the Digital Advertising Manager and serves as the liaison between his team and management. The Team Lead position is ultimately responsible for the overall quality of service delivered by the team members and customer satisfaction. 
Category
Operations
Job Locations US-MA-Boston
- Work in two-week sprints building new features and enhancing existing features of the Buildium platform using technologies like C#, ASP.NET Web API, Angular, and MySql.  - Full stack design and development with a focus on maintainability, usability, scalability and performance.  - Be a positive influence on the team through design reviews, collaborating with other developers on the team, and ensuring adherence to coding and testing standards. - Work closely with product managers to understand the future business direction with the goal of architecting the platform optimally. - Work closely with technical leads and other stakeholders to develop project plans and participate in resource planning. - Contribute ideas and work on solutions to evolve our CI/CD processes and tools. - Maintain a high awareness of industry issues and trends, particularly in regard to web technologies, .NET, microservices, cloud computing (AWS), and automated unit testing. - Participate in our engineering guilds, focus groups, and tech talks to contribute to the research and implementation of new technologies, tools, and architectural patterns. 
Category
Engineering

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