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RealPage is searching for an experienced VP of Product Development to lead a diverse development team that builds and support the RealPage GoDirect Marketing Suite, the RealPage Contact Center and our Unified Communications platform. The responsibilities of a VP of Product Development include leading a team of up to 100 developers and testers and collaborating with product managers and operations to simplify our systems and drive an outstanding customer experience.
To be successful as a VP of Product Development, you should have prior organizational leadership experience, be able to collaborate with team members, and be a strategic problem-solver. A top-notch candidate should demonstrate excellent communication skills, an ability to connect with other engineers and developers, and a have solid foundation in modern web-based software design.
As a Customer Service Representative, you will provide ongoing support to the consumer side of the business via inbound calls, email and chat. Assisting customers with registering, submitting payments and overall support of their online account. Working closely with the Customer Service Manager to ensure exceptional service is being delivered and is in line with our brand promise.
The Vice President of Sales directs and coordinates the sales force ensuring revenue targets are met or exceeded.
The Account Representative III is responsible for adding new customers as well as maintaining existing client account relationships. The Account Representative III will have assigned revenue goals and activity responsibilities. The position will be responsible for visiting management companies and owners in a geographic territory, attending management meetings with RealPage clients, attending industry functions on behalf of RealPage, Inc. and meeting with client executive management. We're looking for a dynamic, high performing Sales Rep with experience selling technology products and/or services over the phone, via web-based presentations, and in-person. The ideal candidate has a history of exceeding sales quota, loves the thrill of the hunt, and is capable of building and growing a pipeline of business as a result of prospecting and relationship building. They also have experience navigating through complex organizations and selling to multiple decision makers in the C Suite.
Hours: 8:00am – 5:00pm M-F, additional hours may be required.
Analyst will be responsible for monthly maintenance of resident services properties billing via PURE tool and spreadsheets. This will include: ensuring all utility bills have been received; reviewing, identifying, and researching potential problems; clearing all discrepancies, drafting any new rules at a property or client level in a timely manner determined by the billing calendar. Requires initiative, ability to think and work independently. This is a great entry level role!
Under the direction of the Manager, IT Internal Audit, the Senior IT Auditor will assist in the completion of a risk-based audit plan for all activities of the company and perform security and privacy and regulatory compliance audit and monitoring activities to support an overall effective control environment.
The Implementation Consultant works closely with various Property Management Companies/Owners to develop a unique array of ClickPay services to streamline their payment reception interface and merge existing payable platforms. The IC will additionally collaborate with personnel across the ClickPay organization (Executives, Data team, Account Managers, Accounting, Lockbox, Sales, Marketing) to optimize service delivery and distribute project tasks accordingly. As an IC, you’ll be responsible for understanding not only ClickPay’s internal operations, but also maintaining a high-level knowledge of ClickPay products, interdependencies and implementation requirements.
This is a role supporting the RealPage global portfolio and the purpose of this position is to deliver and/or support planning, scheduling, coordination of facilities moves, special projects and events. Assists in maintenance of furniture inventories, space planning, and related records / files.
This position will be assisting with the development of migration plans and sequencing of group-level and individual moves as well as facilitate and/or resolve planning issues identified in customer planning meetings. The position will ensure that planning is aligned with corporate guidelines, and that all scenarios maximize use of space. In addition, this role will recommend, educate, and enforce space policies/guidelines, procedures and protocols and notify the client of customer requested exceptions.
Being familiar with space utilization methods and presenting utilization data to drive productive spaces is required. There may be the opportunities to support the creation of 1-3 year strategic occupancy location plan(s) which align with strategic portfolio plan(s) outlining business adjacencies, supply and demand, utilization ratios and workstyles.
The Revenue Operations Renewal Analyst is part of the Renewal Operations team within the larger Revenue Operations team that partners with Sales, Legal, and Finance to provide data, reporting, and analysis for Realpage’s renewal process. The Renewal Analyst is responsible for maintaining accurate data for client renewals across multiple platforms and understanding/coordinating renewal activity both internally and externally.
The PHP Developer will be responsible for the design, architecture, development, implementation, integration and ongoing support and maintenance of a custom PHP application used internally at RealPage. This role will collaborate with product owners and with business analysts to implement new features that meet the needs of the business. Candidates must have strong interpersonal skills including focused listening, logical thinking and working in a high-pressure, team-oriented environment.
Modern Message, a Realpage Company, is the industry leader in resident engagement and loyalty. Our core product, Community Rewards, connects residents to their communities through simple, continuous engagement, reinforced by personalized rewards that create unparalleled retention.
Buildium is an all-in-one property management software designed to help real estate professionals take control of their business by streamlining their accounting, maintenance, communication, and leasing processes in the cloud.
We are always looking for top talent, so if you are looking to progress your sales career with an incredible Boston-based SaaS company that is growing quickly and truly cares about your career progression, you’ve come to the right place. Our sales consultants thrive in a fast-paced environment that is committed to helping you be successful. The following are some of the highlights…
RealPage (RP) is looking to hire a Vice President to lead its Business Intelligence product division. This role will be responsible for leading and advancing RealPage’s best in class BI product, currently used by hundreds of customers and supporting the operations of millions of apartments globally.
The role will guide product roadmap and strategy, lead overall operational direction and support, and provide oversight of the BI solution and its customers. Responsibilities include, but are not limited to, developing and deploying a data strategy to maximize data coverage and actionable analytics to customers, driving sales and adoption of the Business Intelligence solution, and delighting customers to maintain high levels of client retention. The position will work closely with senior leadership to set the vision and deliver an offering that is aligned with RealPage’s strategic objectives.
The successful candidate will be a skilled leader with a proven track record of driving results, exceeding financial expectations, building trust across the organization, applying critical thinking and business management skills, and managing diverse groups of people and projects. A bachelor's degree in Information Technology Management, Mathematics, Statistics or related field and experience with business intelligence is required. MBA or MS in a business analytics or quantitative field preferred.
- Provide resolution to all desktop support requests to internal RealPage users as well as client’s, according to the client’s Service Level Agreement
- Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment
- Troubleshoot and repair desktop computers to ensure they interconnect seamlessly with multiple systems including network drives and all business productivity applications
- Consistently meet Service Level Agreements
- Communicate directly with users via phone, e-mail and remote diagnostics to identify, reproduce and resolve users reported issues
- Work independently to troubleshoot all support requests and follow escalation policies
RealPage is looking for a Lead Application Architect for Rapidly growing Business Analytics team to primarily design and develop high-volume, low latency applications for mission-critical systems and to deliver high-availability and performance. You’ll be a key player towards the design and development of current and future capabilities of our Business Analytics Platform.
RealPage is looking for a Senior Financial Accountant with supervisory experience for our growing Treasury Operations team at our corporate office. This position requires familiarity with banking practices and processes related to AR, AP, and lockboxes. Interacting with banks and third-party processors to identify and correct threats to client satisfaction and team productivity through data analysis, issue resolution, creative thinking, and accountability.
The Vendor Compliance Representative interacts with customers to provide and process information in response to inquiries, concerns and requests about products and services.
- Responsibilities for this position include, but are not limited to the following:
- Respond promptly to customer inquiries by phone and email
- Work to resolve any customer concerns and answer any questions
- Research customer inquiries using available resources
- Process payments and enrollment requests
- Direct escalation issues to the designated resource
- Maintain accurate records of customer correspondence and transactions in the system
- Work closely with other departments to meet customers objectives
- Provide timely follow up on all customer inquiries
- Assist with additional special projects as needed
- High school diploma or equivalent required
- Billingual Spanish fluency required
- At least 1 year prior experience as a Remote Processor
- Proficient skills in MS Word, Excel and Outlook required
- Strong typing skills required; ability to type at least 35 wpm
- Strong written and verbal communication skills
- Property & Casualty license required (or willing to obtain)
- Ability to meet deadlines and manage multiple priorities simultaneously
- Previous customer service experience
- Multifamily industry experience strongly preferred
The Solutions Representative is responsible for adding new customers as well as maintaining existing client account relationships. The Solutions Representative will have assigned revenue goals and activity responsibilities. The position will be responsible for visiting management companies and owners in a geographic territory, attending management meetings with RealPage clients, attending industry functions on behalf of RealPage, Inc. and meeting with client executive management. We're looking for a dynamic, high performing Sales Rep with experience selling technology products and/or services over the phone, via web-based presentations, and in-person. The ideal candidate has a history of exceeding sales quota, loves the thrill of the hunt, and is capable of building and growing a pipeline of business as a result of prospecting and relationship building. They also have experience navigating through complex organizations and selling to multiple decision makers in the C Suite.
The Sr. Application Developer will own the internal and external applications that support our document team. This role allows for a great deal of autonomy, creativity, and technical leadership, as you will be responsible for updating and maintaining the existing applications, as well as adding new features and functionality to the product. This role will involve extensive collaboration with the product implementations teams to identify areas that need development and working with them on prioritizing areas with the greatest benefits. While you will be the lead architect for these applications, you will also have the opportunity to mentor a team of enthusiastic and talented junior developers to assist in maintaining it!