The Software Engineer applies the skills they have learned to build features on RealPage software. They require little oversight and should be able to develop software that follows all established engineering best practices. They are the workhorse of the engineering team delivering the majority of fixes and enhancements to existing Ruby/Rails RealPage products.
The HRIS Analyst is responsible for administering, researching, and troubleshooting within the Human Resources Information System (HRIS). This position will manage day to day HRIS operations and trouble shoot end user issues within the platform and ensuring data is correct and up to date. Through collaboration with other HRIS team members this role will be responsible for improving the HRIS data and transaction processes and create efficiencies to support a growing global organization (United States, Canada, India, and Philippines). #LIBW1
The AI Revenue Management Advisor I is the key link between the RealPage platform and our customers’ ability to improve operations and unlock hidden yield for multifamily assets. AI Revenue Management Advisors work closely with all levels of RealPage customer personnel from c-level executives and investors to regional and property staff to understand current operations and recommend strategies to improve adoption of the RealPage platform and increase multifamily asset yield.
The ideal candidate will have a mix of traditional data analytics, marketing strategy & planning, and marketing or sales performance analysis experience. You will partner with marketing, sales and product stakeholders to enable data-driven organizational alignment towards critical business initiatives. Through ongoing forecast management and trend analysis, you will will facilitate the development of investment strategies and plans with marketing teams including goal setting. Through regular reporting and presentation of insights, you will enable the measurement of marketing program performance and drive conversations to optimize and improve ROI for the business.
As a NOC Engineer I you will working in a Network Operations Command Center. This position will report to the Director of IT Operations.
This position is part of a 12 person team that covers the Command Center Operations monitoring infrastructure, applications and websites and hosting bridge calls for Major Incidents with a focus on prompt service restoration. The standard schedule is a 12 hour workday 3 days/4 days a week. At times you will be assigned tasks to implement production changes based on predefined steps and work with Development to assist in service restarts, enabling/disabling devices in a load balancer, performing tasks on Windows or Linux servers as needed.
The Compensation Analyst III role is responsible for ensuring the firm has competitive and cost-effective compensation policies and practices. The scope of this role includes holistic compensation program design (e.g. salary, annual and long-term incentive), implementation, and administration for exempt and non-exempt staff. Incumbent will work under general supervision on projects where analysis of data requires ability to evaluate multiple factors and exercise sound judgement. #LI-TP1 #LI-Remote
The Developer Analyst II provides middle tier support for the Renter Engagement suite of products with an emphasis on the accounts receivable module. You will develop a deep understanding of the innerworkings of the products, perform technical analysis and communicate findings to the Product Support or Product Engineering teams.
Works closely with Project Managers and Technical Website Implementation Specialists in order to deliver new client websites in a timely manner. Builds pages for new and existing client websites. Responsible for putting content, photos and SEO recommendations on the page in order to make a cohesive, easy-to-read and conversion optimized web page for the client and their prospects. Review, edit and update content pages. Attention to detail, writing skills and basic HTML/CSS knowledge a must. Must be able to follow Front End Web Engineer, SEO and PM specifications. #LI-REMOTE #LI-CP3
As a Customer Solution Architect, you will work with customers and internal teams to understand business challenges and root-cause issues. You will craft scalable, flexible, and resilient integrated solutions that empower our customers and accelerate time to value/ ROI and operational efficiency. The ideal candidate will have an entrepreneurial mindset, strong communication skills, isn’t afraid of a spreadsheet, and thrives on taking ownership and driving success.
As a CSM III, you will act as the primary point of customer contact to drive product adoption, deliver value, ensuring the Customer is referenceable, and collaborate with other teams and leadership within RealPage to ensure overall customer satisfaction. This position will report to the VP, Customer Success.
Guide our multiple engineering teams to improve delivery effectiveness, speed, and quality, while continually improving our efficiency.
The RealPage Contact Center Director of Workforce is responsible for ensuring RealPage and client/customer service and efficiency goals are met. This is accomplished by optimizing the performance of the Workforce Management (WFM) functions (forecasting, staffing, scheduling and real time management) of all lines of business and assisted channels across the RealPage network.
The Implementation Analyst is responsible for working with internal and external customers. This includes analyzing requirements and gathering deliverables to successfully complete the implementation, assisting the customer with completing required questionnaires, gathering appropriate data or content, selecting appropriate templates or centers for activation, and coordinating with other departments. The Implementation Analyst serves as a subject matter expert for implementation best practices on the product or service they are supporting.
As an IoT Project Manager you will report to a Sr. Manager of Tech Ops supporting both seasoned project managers through administrative functions and managing up to 10 projects from end to end to drive revenue through the installation of smart devices and/or access.
As an IoT Project Manager at RealPage, you'll use your deep understanding of technology, logistics, and years of project management experience to manage highly strategic and complicated projects from early-stage sales all the way through final implementation. The work you do each day will help Sales, Supply Chain, Field Service, Customer Success, and Support be successful. This position is specific to the access control market, and you will act as one of the resident experts for that area of business as it continues to grow. Your expertise and experience will ensure that the implementations we do stay on schedule and within budget. Since the problems you will be solving may not have been encountered, it will be imperative you are able to work systematically with various stakeholders to ensure the success of each project you manage.
As a Property Representative, you will report to the Customer Success Manager.
The Property Representative will be responsible for supporting our property managers and existing smart building installations across the U.S. The ideal candidate would be able to effectively communicate solutions, updates, and company initiatives to our clients. The Customer Wellness Specialist should be a self-starter who can gauge system opportunities. They will work closely with our Customer Support team, engage in team meetings, and provide insights into our client needs and concerns. This unique opportunity will allow you to interact with innovators and be part of a growing team.
We are hiring a Social Media Marketing Manager to develop and execute our social media strategy. In this role, you will have the ability to develop, define and execute the social media strategy that aligns with our branding and campaign goals and enables us to engage customers in new and unique ways. You will work closely with the campaign marketers and subject matter experts to develop a meaningful and impactful social media strategy that aligns and enhances our overall marketing strategy. You will interact with customers and other stakeholders via RealPage’s social media accounts, analyze the digital marketing plan, and work directly with the creative team to develop content and refine tactics based on performance.
We are hiring a Vice President of Demand Generation to lead a team of campaign, social media, and digital marketers who are responsible for designing, planning, managing, and optimizing integrated digital marketing campaigns across multiple channels to generate pipeline revenue.
Reporting to the Head of Strategy, Planning and Demand, you will work closely with key stakeholders and guide your team to ensure that their campaigns are designed to deliver results for the established business priorities. A critical component of this role will be to set priorities, establish processes, and engage with other marketing leaders to drive the scalability needed to deliver predictable and profitable demand.
As a Network Installation Technician, you'll work as a key member of our teams who travel to properties to install network equipment and access points, enabling our industry leading wifi solutions.
The ideal candidate is a great culture fit and an accomplished professional. This position requires a demonstrated capability to meet deadlines and manage multiple projects. The candidate will be adept at communicating information with all levels of management and is a key member of the accounts payable team.
RealPage is looking for a SQL Server Performance Architect for our SQL Server environment working alongside other Database Architects and senior DBAs. You will be responsible for designing, implementing, and administering various database management systems in an Enterprise environment to support our many product lines on Microsoft Windows. You will also be involved in reviewing, analyzing and documenting existing architecture. Recommend best practices for reconfiguring existing databases (technologies, coding standards, connectivity, etc.). Be part of finding Root cause configuration issues while focusing on Database Performance Tuning.
Drive our two mobile applications' and web application's roadmaps and development teams while collaborating with backend product owners/managers.
As a Senior Software Engineer, you'll be part of a cross-functional product team delivering new features to our client base of over 17,000 property managers and housing associations. This is a great chance to be part of a growing organization that is dedicated to engineering best practices and processes as well as continually providing opportunities for professional growth.
What you’ll do:
- Responsible for the onboarding experience for all of our newest APM customers
- Collaborate cross-functionally with Product, Marketing, Sales and Support teams to help create a frictionless process for our customers
- Drive outreach to all new customers assigned, conducting kickoff calls and orientation to the onboarding program
- Create a customized onboarding program to meet customer needs when adopting APM offerings
- Become an expert on APM offerings and the larger property management vertical
- Move customers successfully to onboarding graduation in partnership with the APM Customer Success team
As a Sr. Product Manager, you will be responsible for assessing the competitive landscape, defining market requirements, and packaging the features into product releases. You will be maintaining close interaction with product owners, development leads, product architects, and key customers throughout the software development life cycle. You will engage with stakeholders and lead product team efforts for gathering feature-level requirements from existing and potential customers as well as recent evaluators, managing product backlogs, and monitoring the delivery of each product project including handoff for operationalization and Go-To-Market plan execution needs to the Product Strategy team. This role will also be responsible for prioritizing and managing activities to support running the Insurance business line.
As a Product Manager, you will be responsible for assessing the competitive landscape, defining market requirements, and packaging the features into product releases. You will be maintaining close interaction with product owners, development leads, product architects, and key customers throughout the software development life cycle. You will engage with stakeholders and lead product team efforts for gathering feature-level requirements from existing and potential customers as well as recent evaluators, managing product backlogs, and monitoring the delivery of each product project including handoff for operationalization and Go-To-Market plan execution needs to the Product Strategy team. This role will also be responsible for prioritizing and managing activities to support running the Insurance business line.
The CS Implementation Manager will guide new clients though our Implementation Process and report to the Director of Implementation. This role requires a highly organized individual that can proactively manage multiple initiatives with project / time management and client communication skills. This person should have the ability to work independently and as part of a team.
Additional responsibilities include driving key performance metrics, reporting on progress and interfacing with internal team members in various departments. The role is well suited for a seasoned financial technology operator, preferably with a technical and product-based background, to advance our Customer Success Implementation initiatives. #LI-REMOTE #LI-TR1
The Customer Success Manager is an integral position within the Investment Management organization working closely with Delivery, Sales, and Operations. The Customer Success Manager is responsible for client relationship building, understanding client goals and objectives, corporate communication of account status, client escalations, and ensuring client revenue, retention, and growth. The Customer Success Manager will anticipate and communicate customer needs and identify barriers while prioritizing organizational goals and initiatives.
The Customer Success Manager (CSM) is responsible for the digital marketing performance, growth, and retention of our accounts within their assigned vertical. The CSM is the primary relationship owner with the accounts and drives success through a consultative and strategic approach to partnership. #LI-REMOTE #LI-CP3
Buildium is looking for smart, driven, enthusiastic Technical Lead to join our engineering team. Our core product is an all-in-one property management platform designed for real estate professionals to take control of their business by streamlining their accounting, maintenance, communication, and leasing processes in the cloud.
As a Technical Lead, you'll be part of a cross-functional product team delivering new features to our client base of over 17,000 property managers and housing associations. This position is a multifaceted role with responsibility for providing the technical vision for the team, ensuring the team is successfully executing on projects all while being a highly productive contributor. This is a great chance to be part of a growing organization that is dedicated to engineering best practices and processes as well as continually providing opportunities for professional growth.
This Financial Analyst analyzes payments related data from various internal and external sources and assists management in developing actionable reporting to prevent financial loss and safeguard organizational assets (i.e. financial, reputational, etc.). The Financial Analyst contributes to the on-going management of fraud monitoring programs through critical analysis and identifies transaction related risks by executing defined risk monitoring programs. The successful candidate will be able to comprehend the data being analyzed, communicate with clients on outstanding issues, and collaborate with management to enhance monitoring efficiencies as well as participate in the development of new risk management protocols.
As a Network Integration Engineer, you will create advanced network design concepts, detailed engineering packages, and associated documentation. Furthermore, the Network Engineer is responsible for configuring the network elements required to implement the specified network design and will help with issue identification and resolution in the production network during construction. This position will report to the WhiteSky Director for Engineering Integration.
As Senior Manager for Carrier Mangement, you'll lead WhiteSky's Circuit Management Team, with a specific focus on ensuring circuits are ordered, tracked, and delivered on time. Additional critical areas of focus for this position will include leading the team in strategic decision making on circuit vendor selection, negotiating with carriers, escalating issues, managing delays, and researching back-up options. This position will report to the WhiteSky Director of Project Delivery.
The ideal candidate brings a proven record of sales success where they have helped drive customer adoption, new business, and had responsibility for revenue retention and growth within their assigned accounts. This team looks for individuals that have experience selling value-focused software solutions in a B2B environment. This person will work best in a dynamic, technology-driven environment utilizing phone and web conferencing technology interactions to effectively manage a high velocity of activity.
In the Onboarding Specialist role, you will be responsible for the onboarding experience for all of our newest Growth customers , assisting with data import and account setup, add-on services setup and training, and education on how to use the software to integrate Buildium into their business. You will work cross functionally with Product, Marketing, Sales, and Customer Care teams to help create a frictionless process for our customers, so that they can “graduate” from onboarding fulling utilizing Buildium’s features and functionality to maximize their business’ growth potential.
The Platinum Support Director will be responsible for the delivery of our premium support offering. This role works directly with clients to provide a best-in-class support experience. This individual will present regularly to customers to discuss their support experience and provide insight into their support tickets to drive increased adoption in RealPage products. Some interaction with sales and implementations will be needed during the onboarding process to ensure service expectations are aligned. The Platinum Support Director will be a global leader responsible for keeping the team members engaged and effective with a focus on enabling the workforce to provide an improved customer experience. #LI-TP1
RealPage is looking for a BI Tech Lead for our Data Analytics Team. The BI & Integration Services team supports a software platform that includes Asset & Investment tracking.
The BI Architect has an overall responsibility in architecture elements and designing, executing and testing product functionality on Data Management Applications. Additionally, this position acts as Technical Leader and liaison to project management for integrated solutions within the project team.
• Accumulate, format, and analyze data within the Revenue Management Platforms and AO suite to assess trends and alert pricing advisors to
• Review daily rate recommendations and partner with Pricing Advisors to communicate with clients on a daily basis.
• Analyze Revenue Management configurations for clients and provide recommendations.
• Follow complex analytical methodologies.
• Analyze asset performance and aggregate the results up to a portfolio or sub-market.
• Interpret and understand economic, demographic and supply demand trends for the U.S. and how they impact real estate fundamentals.
• Create new analysis methodologies to incorporate into our existing portfolio of reports.
• Collaborate with Product Development to automate standard reporting.
• Support Pricing Advisors when necessary by reviewing daily price recommendations
Create weekly and Monthly performance reporting for clients.
• Additional duties and projects as assigned.
As a PRODUCT MANAGER III, you will partner with product, design, and technology leads to provide cross-discipline leadership to a focused product team; the team will also include other engineers, QA, and analysts, with support from other product teams that interact with the platform. This position will report to the Vice President for the Unified Platform.
As a Project Manager, you will provide leadership and project management for key initiatives to drive increased productivity and efficiency across the end-to-end process. The key areas of focus will be the transformation projects within Delivery functions such as BPO/Operations, Implementations, Migrations & Support. This role will also be accountable for the tracking and monitoring of improvements that were identified and implemented over the course of the year. This position will report to the SVP, Operational Excellence.
Smart Building's strategy is to introduce to the market a compelling new offering that will create a truly integrated building operating system. Our building operating system will consist of Smart Access Control systems, Smart IOT devices, and HSIA (High Speed Internet Access) for apartments that enable operators and residents to manage secure convenient access from sidewalk to sofa.
This role is a part of the G5 Advanced Analytics Group in the Engineering team. The data scientist will work closely with our data engineering and application development teams to deploy these solutions into G5’s customer and employee applications.
The Senior Software Engineer is the core of the engineering team. They are able to take ill-defined requirements and use their understanding of the system architecture and the business to expound and fill in gaps while asking the right questions of the business along the way. They should take full responsibility to mentor the less experienced members of their team and have top notch troubleshooting skills. They are always available for peer code reviews and often jump it to help resolve critical issues facing the platform. Their finished code is always self-tested and peer reviewed and should be exemplary to more junior engineers when a feature is ready to be handed off to QA for testing. #L
To continue building on our success in the real estate space G5 is expanding its data science team to develop machine learning and AI applications to make our products more efficient and ensure our customers get optimal returns on their marketing investments. The Data Analyst will have access to widen the breadth of data generated by our current platforms as well as new data sources we are implementing this year.
This role is a part of the G5 Advanced Analytics Group in the Engineering team. The data analyst will work closely with our data scientists and application development teams to uncover insights, conduct a/b testing for new models and digital advertising campaigns, build dashboards, and help with model monitoring.
As a Senior Brand Writer, you understand the importance of brand positioning and storytelling. You are a creative individual who excels at building brands from the ground up. Additionally, you are an expert at branded user-focused copy for websites, including SEO. This position requires interdepartmental collaboration and the ability to work on multiple projects at one time. Projects will include, but are not limited to, brand development and positioning, web content, and various marketing collateral. The Senior Brand Writer also collaborates with leadership on process changes and helps train the team when needed. Success in this role will be demonstrated by the creation of quality content that differentiates our client’s brand and business and will depend on the individual's ability to manage a constant workflow, collaborate across teams and departments, meet deadlines, and understand and implement SEO strategies, all while working with a positive, team-focused attitude. In addition to producing compelling content, the Senior Brand Writer plays a pivotal role in mentoring other members of the team — including editors, writers, and contractors — with the goal of elevating the quality of the Studio’s creative deliverable. #LI-REMOTE #LI-CP3
The Sr Human Resources Business Partner learns our business and serves as the HR Expert within the Leadership Team for an assigned business to create a highly effective organization that meets and exceeds all of our internal & external business goals & objectives. Responsibilities include performance and talent management, career planning and development, coaching and counseling, strategic workforce planning, interpretation and application of policy and procedure, facilitating effective communication, learning & development, rewards programs, talent acquisition, succession planning, and organizational strategy & development. The HRBP Roles supports our high growth organization and ensures that Team Members, organizational strategies, labor budgets & plans, processes, communications, and HR Programs align with and directly support the current & future opportunities and objectives of the business. #LI-CP
Must be located near the Dallas Fortworth, TX area and able to occationally work in the Richardson, TX office
As a Product Manager, you’ll be a key member of the Product Management team helping to deliver the core tools and services property managers need to run their businesses. In addition to owning two scrum teams yourself, you'll have the opportunity to engage with other Product Managers and teams as well. You’ll collaborate with the team to build, test, and optimize the property management experience. As a Product Manager with RealPage, you’ll work with a delivery team to guide a team of passionate UX pros and engineers focused on creating products that our customers love. You’ll become the acknowledged expert on your scrum team with deep knowledge of our customers, the industry, our product, and our business.
As a Program Manager for RealPage’s Data and Analytics team, you will be responsible for driving strategic programs across our cross-functional strategic initiatives. You will be working closely with team leaders from across the globe to coordinate strategic innovation projects and customer adoption at scale. This role will be accountable for defining and driving clean project execution against a plan you helped design to deliver measurable outcomes for the customer and RealPage. You will work closely with all business levels to set delivery initiatives that support the RealPage Data and Analytics mission.
As an Implementation Specialist, you will be responsible for the first customer experience for all of our newest Growth and Premium customers, assisting them to get their data into the system either through our custom Excel templates or guiding them through our self-service data input. You will keep customers on track and engaged to complete the data in a timely manner. You will work cross functionally with Product, Marketing, Sales, and Customer Care teams to help create a frictionless process for our customers, so that they can have a successful onboarding experience, fulling utilizing Buildium’s features and functionality to maximize their business’ growth potential.
To lead our clients to increased leasing rates, the Contact Center Associate must be a dynamic, customer focused, marketing professional who consistently exhibits strong sales closing skills, creative thinking and energetic communications coupled with a passion for helping people find a new apartment home.